FAQ

Frequently asked questions

Didn't find your answer? Send us an email.

How do I access the course after purchase?+

Immediately after checkout, you'll receive an email with the access link and downloadable materials. If you don't see it within a few minutes, check your spam folder or contact us.

Is it really a one-time payment?+

Yes. You pay once and get lifetime access, including free updates to that course.

Can I request a refund?+

Yes. We offer a 7-day refund window for courses that haven't been substantially accessed. See our Refund Policy for more details.

Do I need specific software?+

A modern browser is enough. Downloadable materials are provided as PDF, Notion, or spreadsheets, which open in tools most professionals already use.

Can I use these courses for my team?+

Individual purchases are for personal use. For team licenses, contact us for fair per-user pricing.

Do you offer certificates?+

We focus on practical skills, not credentials, so we don't currently issue certificates. Our courses are judged by how much they help your work.

What payment methods are accepted?+

We accept credit and debit cards, Instant EFT, and other major South African payment methods. Checkout is processed by a secure, PCI-compliant payment provider.

Are prices in South African rand?+

Yes, prices are shown in South African rand (ZAR). The final amount may be converted by your card issuer, if applicable.